Trust & Safety

2 articles

How do I report a problem with my stay?
Message your Host first. If unresolved, visit help.bookradius.com and click Contact Radius Support to create a ticket with your booking ID and details.
How reviews work on Radius
Double-blind Guest and Host reviews, the 14-day window, the mid-stay check-in on longer stays, and the ratings you'll see on listings and host profiles.